SmartChat

AI customer communication platform

Your customers are everywhere. SmartChat is there too

One AI that answers from your business knowledge, one inbox for your team, and a real person the moment it matters.

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Messages from WhatsApp, Instagram, Messenger, Telegram and your website all arrive in one SmartChat inbox. SmartChat's AI answers most of them from your business knowledge; when a person is the better answer, a teammate takes over the same thread, and the reply is delivered back on the channel the customer used.

SmartChat · Inbox
  • Chidinma A. Do you deliver to Abuja? AI resolved
  • @amaka.k Is this available in black? AI resolved
  • Tunde O. Where is my order? With Amara
  • Ifeoma N. Can I book a visit for tomorrow? Booked
  • Visitor Which plan is right for my team? AI handling

SmartChat is live on this page right now.

AO Amara · your team now

Picking up Tunde's order question.

Every channel. One SmartChat.

The channel changes.
The intelligence doesn't

Switch channels. The customer changes, and SmartChat doesn't.

Chidinma A. via WhatsApp AI resolved
Do you deliver to Abuja?
SmartChat · AI
Yes, we deliver to Abuja in 2 to 3 working days. Delivery is ₦2,500, and free on orders above ₦50,000.

From your knowledge: Delivery areas

SmartChat · Team inbox Every channel, one place
Chidinma A. Do you deliver to Abuja? AI resolved
  • Answers grounded on your approved knowledge
  • Full history and context, whatever the channel
  • A human is one tap away. Amara is available

Human handoff

AI when it can.
Human when it matters

  • The conversation never resets. Your teammate sees everything
  • SmartChat knows when a question needs a person
  • Customers never notice a system change, only better help

AO Amara O. Human support Context intact

SmartChat · AI

Your order #1482 arrives tomorrow. Anything else I can help with?
The payment charged me twice. I need this fixed.
That needs a person. I'm bringing in a teammate who will see this conversation and your order.

Amara joined the conversation

AO Amara · Customer Support

Hi Tunde, I can see both charges. I'm refunding the duplicate now; you'll have confirmation in a minute.

Resolved Same thread. Nothing repeated.

Live proof

Ask SmartChat about SmartChat.

The assistant in the corner of this page is the product: the same widget, the same grounded answers, the same human handoff your customers would get. Ask it something real:

Prefer to see it on your own content? Paste your website address and meet your assistant in about 30 seconds.

Grounded answers

It answers from your knowledge. Nothing else.

SmartChat speaks only from content you approve: your pages, documents, and answers. Replies can show their sources, and when the answer isn't in your knowledge, it says so and offers a person instead of inventing one.

  • Trained on your site and documents in minutes
  • Source citations on answers, visible to the visitor
  • Unanswered questions collected so you can close the gaps
The SmartChat widget answering a question about scholarships, with source citations shown under the reply
Captured from the live product: the customer-facing widget answering with sources.

Works with the site you already have.

Your business stays yours - tenant-isolated · encrypted in transit · your content never trains shared models. How we handle security →

Put your front desk to work.

Add your content, drop one line on your site, and answer your next visitor.

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Free plan forever · no credit card.

Start free · no credit card