Comparison · checked July 2026
Goallord SmartChat vs Chatbase
Chatbase is the category leader: 10,000+ businesses and a mature AI-agent platform. It's excellent, and priced like the leader. Here's where each product actually wins.
Choose Goallord SmartChat if…
- You want the essentials (grounded answers, leads, booking, human handoff) from $14/mo instead of $32+
- You want your own branding without paying $1,188/yr to remove theirs (included in our $14 Starter)
- You want appointment booking built into the chat, no external scheduler
- You want a free plan that doesn't delete your bot after 14 days of inactivity
Choose Chatbase if…
- You need voice / telephony channels or WhatsApp today
- You need SOC 2 Type II certification right now (ours is on the roadmap)
- You're an enterprise needing SSO and a large partner ecosystem
- You want to pick between many underlying AI models
Yes, we list real reasons to pick a competitor. An honest page earns more trust than a rigged one.
Pricing, side by side
| Goallord SmartChat | Chatbase | |
|---|---|---|
| Free plan | 75 conversations/mo, keeps running | 50 credits/mo, agent deleted after 14 days idle |
| Entry paid plan | $14/mo (250 conversations) | $32/mo Hobby (500 credits) |
| Mid tier | $39/mo Growth (600 conversations, booking, live chat) | $120/mo Standard (4,000 credits) |
| Remove "Powered by" badge | Included from $14 Starter | $1,188/yr add-on |
| Human live-chat takeover | Included at $39 Growth | Higher tiers |
| Appointment booking | Built-in at $39 Growth | Not native; external tools |
Feature by feature
| Feature | Goallord SmartChat | Chatbase |
|---|---|---|
| Answers only from your content, with sources | ||
| Lead capture | ||
| Appointment booking in-chat | - | |
| Human handoff + live takeover | From $39/mo | Higher tiers |
| Escalation alerts on Telegram + email + web push | - | |
| Page-aware answers (knows the page the visitor is on) | - | |
| Voice / telephony channel | - | |
| WhatsApp channel | On the roadmap | |
| Choice of many AI models | - | |
| SOC 2 Type II | On the roadmap | |
| Verifiable resolution stat on our own site | 86% · live | - |
Chatbase details from chatbase.co public pages, last checked July 2026. Spotted something outdated? Tell us and we'll fix it same-day.
Don't compare claims. Compare behavior.
86%
of questions on this very site resolved with no human involved
312 of 363 conversations · last 30 days · the widget bottom-right is the product
Free plan forever · 7-day free trial on paid plans · no credit card
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