One assistant. The whole front desk.
Answer, capture, book, and hand off, grounded only in the content you approve.
Answer
Grounded answers
Replies only from your approved sources and cites them, so visitors can see exactly where an answer came from.
Knowledge base
Add text, upload PDFs and DOCX, or point at a URL. It builds a private, searchable brain.
Page-aware answers
It knows which page the visitor is on and answers in that context: pricing questions on the pricing page.
Multilingual
Detects and answers in the visitor's language. One widget, many markets.
Knowledge Optimizer
Unanswered questions become suggested knowledge updates, so coverage grows every week.
Convert
Lead capture
Name, email, intent, and the page they were on. Captured mid-conversation, straight to your dashboard.
Appointment booking
Visitors pick an available slot and book without leaving the chat. Confirmation email included.
Proactive playbooks
Per-page teasers that start the conversation: on pricing after 15 seconds, offer to compare plans.
Customizable widget
Your color, name, welcome, suggested questions, and notification sound.
Support
Human handoff
Escalations reach you on email, web push, or Telegram. Reply and it returns to the visitor.
Live chat
Take over any conversation in real time when a human touch is better.
Unified inbox
Conversations from every channel in one queue - filter by AI handling, needs attention, or assigned to you.
Staff workspace
An installable staff app with push alerts. Accept, reply, and resolve from a phone in seconds.
Voice-to-Reply
Staff dictate replies and SmartChat turns speech into a clean draft to review and send.
Conversation memory
Chats survive page changes and reloads. Visitors pick up where they left off and can email themselves the transcript.
Conversation insights
Every question logged and grouped, so you can see what customers actually ask about.
Analytics & ROI
Chat logs, questions, leads, feedback, and the number that matters: the share of conversations resolved without a human.